Privacy Policy
Last Updated: April 15, 2026
Nuwave Hardware (“we”, “our”, or “us”) is committed to protecting the privacy of individuals who access or use our website and services. This Privacy Policy is prepared in accordance with the provisions of the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
We act as the Data Fiduciary responsible for determining the purpose and means of processing personal data.
1. Information We Collect
We may collect the following personal data from users:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed via secure third-party payment gateways)
Any information voluntarily shared through communication channels
We do not intentionally collect sensitive personal data. If any such data is collected, it will be handled in accordance with applicable law.
2. How We Collect Data
We collect personal data through:
Account registration on our website
Order and checkout processes
Communication via email or phone
Cookies and similar tracking technologies
3. Usage Data and Cookies
We use cookies to enhance user experience and ensure proper website functionality. Cookies may collect technical data such as IP address, browser type, and usage patterns.
We may also use analytics tools (now or in the future) to improve our services. Users can manage cookie preferences through their browser settings.
4. Purpose of Processing Personal Data
We process personal data for the following purposes:
To process and fulfill orders
To communicate with customers regarding orders, services, or support
To send marketing or promotional communications (where consent is provided)
To improve our website, products, and services
To comply with legal and regulatory obligations
To prevent fraud and ensure security
5. Consent
By using our website and providing your personal data, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy.
You have the right to withdraw your consent at any time by contacting us.
6. Sharing of Personal Data
We may share your personal data with:
Payment gateway providers (for secure transaction processing)
Courier and logistics partners (for order delivery)
Marketing and analytics service providers
IT and hosting service providers
Such sharing is limited to what is necessary for the purposes outlined in this policy and is done under appropriate safeguards.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
8. Data Security
We implement reasonable security practices and procedures to protect personal data against unauthorised access, misuse, loss, or disclosure.
9. User Rights
Under applicable Indian laws, you have the right to:
Request access to your personal data
Request correction or updating of inaccurate data
Request erasure of personal data
Withdraw consent at any time
Seek grievance redressal
Requests may be made using the contact details provided below.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. International Data Transfers
We do not transfer personal data outside India. If such transfers occur in the future, they will be carried out in compliance with applicable laws and safeguards.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and recommend reviewing their respective privacy policies.
13. Grievance Officer
In accordance with applicable laws, the contact details of the Grievance Officer are provided below:
Name: ANISH AGARWAL
Email: nuwavehardware@gmail.com
Address: GTK/010/G/11/20,
KUNDEH KHANG BUILDING,
TIBET ROAD, GANGTOK,
SIKKIM - 737101
The Grievance Officer will address concerns in a reasonable timeframe in accordance with applicable law.
14. Contact Details
If you have any questions or wish to exercise your rights, please contact:
Nuwave Hardware
GTK/010/G/11/20,
KUNDEH KHANG BUILDING,
TIBET ROAD, GANGTOK,
SIKKIM - 737101
Email: nuwavehardware2025@gmail.com
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.